HERE'S WHAT OTHERS SAY...

"Forget the ‘how to’ books.  If you want to be the best, then you need be trained by the best.  Every aspiring, and existing, B&B owner should benefit from Andy’s wealth of industry experience.  His essential know-how and business savvy is vital to running a truly successful Bed & Breakfast. ” 

 Jason, Highcliffe House

"We'd not run a B&B before so having access to Andy and his invaluable knowledge really helped us.

We had lots of questions about our new business and being able to call on his extensive experience helped focus on the areas that mattered.

We didn't realise how much we didn't know!  If you're going to join a B&B training course, why would you not want to learn from the world's best?  We're sure lots of other prospective B&Bers will find his course really useful" 

Jamie & Yvonne, Mount Edgcombe

"We floundered in the dark until Andy’s advice.  We updated our website to match the product we were offering and focused on the areas that matter most and we now get more business and more money for our rooms.

We’ve changed and adapted many more things as a result of the advice and knowledge of Andy and we would thoroughly recommend his course."

Rick and Able,  Harmony B&B

"Neither of us had any previous experience in the hospitality sector.  Of course, we bought and read all the self-help books but were sometimes puzzled by a lot of conflicting advice.

Once we were in touch with Andy, we were totally impressed by his wealth of knowledge and experience in this sector.  We were equally impressed by his invaluable tips and advice on how to improve our business.  We are extremely grateful for the help and support.  There is no doubt we have benefited from the vast experience of Andy.  We have no hesitation in recommending him - not only to 'newbies' in the B&B industry but also to existing proprietors who are looking to take the next step up with their business.  We only wish we had known him when we started off - it would have made things much easier! 

Mark & Jan,  Number 58

"Andy encouraged us to work towards five star. With his support and advice throughout the process, we were able to reconfigure, increase the size of rooms, create a public area for guests and achieve a breakfast award.

We're taking more money than ever with a large proportion of repeat business. This has given us the confidence to apply for tourism awards to raise our profile further. 

Andy led us to buying the right pieces of technology and equipment first time round as it's been tried and tested without which we would have ended up wasting money.

We would never have dreamt of being in the position we are now"

Andy & Daniel,  Tyndale B&B

"I would highly recommend Andy the B&B Expert.  He gave great advice and I was confident as his B&B is incredibly busy after winning a multitude of awards.  We now have a guesthouse ourselves and he gave us some useful tips on presentation and offering extra luxury, making sure we can add value and charge higher prices.  He is helping others in the industry reach their full potential.  I wouldn't hesitate to suggest people do the course."

Joyce,  Dome House

"Andy is always helpful and gives really good advice.

We recently had a situation with a guest we hadn’t come across before and were unsure of the best route forward.

We spoke to Andy for advice, and he was able to give us a few different options as a solution which would keep the guest happy and not impact as much on us financially.  It’s great to have someone else's opinion and having Andy’s expertise has been invaluable.

We would definitely recommend the B&B training course.  Andy has a wealth of knowledge and experience and that is why they are one of the top B&Bs on TripAdvisor."

Claire & Ben, Millbrook Guest House

"When you need advice where better to turn than the owner of the best B&B in the world? 

I’ve been especially grateful for Andy’s ideas on marketing, which have been invaluable, they really are ahead of the game.

His attention to getting every little detail right in his B&B is what has led to the success, so whether its how best to design a shower room, how IT can be used to enhance the guests’ experience or what to put in the guest room folders, I’ve learned so much from his years of experience.“

Liz & Mark,  Bulleigh Barton Manor

"We call Andy the “Oracle” as he always has the answer!  

He’s offered invaluable advice to attract more guests and helped our bottom line.

 It’s great that someone with a wealth of knowledge is willing to share it.

He made us realise online reviews are a sales opportunity. We believe it has helped get us onto page one of TripAdvisor which gains us much more business.

Many B&Bers lack the business acumen required to deal with new things like marketing, social media, accounts, customer issues and ultimately making a profit.  Andy has been able to support us in this." 

Jill & Warren, Kingston House